Regain & maintain a healthy happy body.
Intuitive Touch
Massage Therapy
Intuitive Touch
Massage Therapy
Appointment Policies
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Arrival Time:
Please arrive AT LEAST 10 minutes before your appointment to allow time to use the washroom, get ready, etc. Appointments will start and end on time & full price for session will be charged. We understand that things happen & you may be running late but we must also be respectful of the next client's time & therefore will not be able to make exceptions to this.
Cancellations:
We require a minimum of 24 hours notice of appointment cancellations AND/OR change to time or length by phone (text messages & emails are not acceptable as they can sometimes be missed). We understand that life can be unpredictable, and sometimes cancellations are unavoidable. However, in order to respect the time and livelihood of our massage therapists—who are paid on a commission-only basis—we have implemented a tiered cancellation fee policy.
This policy is designed to balance flexibility with fairness:
• 1st Cancellation: 25% of the service fee
• 2nd Cancellation: 50% of the service fee
• 3rd Cancellation: 75% of the service fee
•4th+ Cancellations and No-Shows: 100% of the service fee
*A no-show is defined as any missed appointment where we have
not received notice of cancellation by the time the scheduled session begins.
We truly value your understanding and support as we work to ensure our therapists are fairly compensated for their time and commitment.